Contact Us
The GetFreeMenu team is here to help you succeed. Whether you need assistance setting up your digital menu, have questions about features like QR code ordering or multi-language translations, want to report a bug, or simply have feedback to share — we want to hear from you. Our goal is to make running your restaurant easier, and your input directly shapes how we improve the platform.
How to Reach Us
Choose the category that best fits your inquiry so we can route your message to the right person and respond as quickly as possible.
General Support
Questions about your account, menu setup, QR codes, or anything else related to using GetFreeMenu. Our support team is ready to help you get the most out of the platform.
[email protected]Bug Reports
Found something that isn't working correctly? Let us know with as much detail as possible — the page you were on, what you expected to happen, and what happened instead. Screenshots are always helpful.
[email protected]Feature Requests
Have an idea that would make GetFreeMenu better for your restaurant? We actively listen to user feedback and prioritize features based on community demand. Every suggestion is read and considered.
[email protected]Business & Partnerships
Interested in partnering with GetFreeMenu, integrating with our platform, or exploring opportunities for restaurant groups and franchises? We'd love to discuss how we can work together.
[email protected]Common Support Topics
Many questions are already answered in our guides. Browse the topics below to find step-by-step help for the most common issues restaurant owners encounter.
Getting Started
New to GetFreeMenu? Learn how to create your account, set up your first restaurant, and publish your digital menu in minutes.
Learn moreMenu Setup Help
Step-by-step guidance on creating categories, adding menu items, uploading photos, setting prices, and organizing your menu.
Learn moreQR Code Issues
Trouble generating, printing, or scanning your QR code? Find solutions for common QR code problems and best practices for placement.
Learn moreTable Ordering
Learn how to set up tables, enable customer ordering, manage incoming orders, and streamline your front-of-house workflow.
Learn moreTranslation Help
GetFreeMenu supports 19 languages with automatic translation. Learn how to translate your menu for international customers.
Learn moreAccount & Security
Questions about your login, password reset, email verification, Google sign-in, or account security settings.
Learn moreAnalytics & Reports
Understand your menu views, daily sales reports, live sales monitoring, and how to use data to grow your restaurant.
Learn moreTeam Management
Invite staff to your restaurant with role-based access. Assign roles like manager, chef, or waiter with appropriate permissions.
Learn moreResponse Times & What to Expect
GetFreeMenu is a completely free platform, and we proudly keep it that way. Because we don't charge subscription fees, our support team is lean — but dedicated. Here's what you can expect when you reach out:
Critical Issues
Can't log in, menu not loading, orders not going through — we aim to respond within 24 hours for issues that directly impact your restaurant operations.
General Questions
Setup help, feature questions, account management — we typically respond within 2-3 business days. Most questions are also covered in our guides.
Feature Requests
We read every feature request and add popular ones to our roadmap. You may not receive an individual reply, but your suggestion will be logged and considered.
To help us resolve your issue faster, please include your restaurant name, a description of what you were trying to do, and any relevant screenshots. The more detail you provide, the quicker we can help.
Before You Reach Out
Many common questions are answered in our comprehensive guides. You might find your answer faster by checking our How It Works page, which covers everything from initial setup to advanced features like team management and analytics.
Built for the Global Restaurant Community
GetFreeMenu exists because we believe every restaurant — from a family-run noodle shop in Bangkok to a fine-dining bistro in Paris — deserves access to modern digital tools without paying a monthly fee.
19 Languages Supported
GetFreeMenu supports 19 languages out of the box, with automatic translation powered by our self-hosted translation engine. Restaurants around the world use GetFreeMenu to serve customers in their native language — from English and Spanish to Japanese, Arabic, Thai, and beyond.
100% Free, No Exceptions
No hidden fees, no premium tiers, no credit card required. GetFreeMenu provides a complete digital menu solution — including QR codes, table ordering, kitchen displays, analytics, and team management — at zero cost. We believe every restaurant deserves modern tools regardless of budget.
Community-Driven Development
Every feature on GetFreeMenu was built based on real feedback from restaurant owners. From kitchen displays to team management and daily sales reports, our roadmap is shaped by the people who use the platform every day. Your voice matters — tell us what you need.